For some Apple Vision Pro buyers, the initial excitement has dwindled, evident in an increased number of social media posts detailing returns of the $3,500 headset.
Apple’s 14-day return policy aligns with the timing of these expressions of discontent from the first wave of Vision Pro owners.
Comfort emerges as a primary reason for returns, with users reporting headaches and motion sickness attributed to the weight and front-loaded design of the device.
Some users, including The Verge’s product manager Parker Ortolani, shared experiences of discomfort, with one noting a burst blood vessel in their eye.
Despite acknowledging the device’s magical aspects, users find it too uncomfortable for extended use, citing both weight and strap designs.
The inherent challenge in catering to diverse body types during mass production is evident, impacting comfort disproportionately.
This is a common issue in wearable technology, with factors like the size and weight of the device affecting user experience.
For smart glasses and headsets, variations in nose bridge height can lead to fit and light-blocking issues.
Beyond hardware concerns, users express dissatisfaction with the Vision Pro’s productivity relative to its high price.
Some report dizziness when using productivity tools like Figma, while others find the device unsuitable for coding tasks, citing focusing issues and headaches.
The finer details also matter to users, as issues with window and file management, as well as limited file type support, are identified as productivity deal-breakers.
Some users question the energy efficiency of creating presentations on the Vision Pro compared to traditional methods.
The impact of this vocal subset of early adopters on the Vision Pro’s future remains uncertain.
While some express willingness to try a second-gen device, others highlight the lack of a compelling application or comfort as the primary concerns.
The extent of this phenomenon is challenging to gauge, as social media posts may not reflect the actual return rate or Apple’s internal expectations for the Vision Pro.
