DMV facilities nationwide faced a network outage on Thursday due to a “loss in cloud connectivity,” as reported by the American Association of Motor Vehicle Administrators (AAMVA).
Transportation agencies in various states such as Arkansas, Massachusetts, North Carolina, and Virginia reported outages at their DMV centers on Thursday morning.
Officials warned of difficulties in issuing car tags and licenses due to the database maintained by AAMVA being down.
Illinois Secretary of State Alexi Giannoulias labeled it a “nationwide network outage.”
Regarding the requirement for a REAL ID to fly in 2024, the AAMVA issued a statement on the outage, yet the cause remained unidentified as of Thursday afternoon.
Claire Jeffrey, a communications manager with AAMVA, stated that the network outage occurred between approximately 09:50 a.m. EDT and 12:30 p.m. EDT due to a loss in cloud connectivity.
AAMVA is collaborating internally and with cloud providers to determine the root cause of the outage.
The organization, based in Arlington, Virginia, describes itself as a nonprofit organization and an “information clearinghouse” for motor vehicle administration, law enforcement, and highway safety.
Agencies affected by the outage confirmed resuming operations by around 1 p.m. EDT.
The Illinois secretary of state advised the public to call ahead before visiting a DMV due to potential impacts on operating hours or services.
